Informatica Computer Solutions has set a set of principles by which the technical support team must follow in all cases. The team must:
- Execute the fastest and best solution in urgent cases
- Perform a full optimization to ensure that the client’s technical environment is accessible and secure
- Keep all computers clean from error and viruses
- Secure information from all unwanted access
- Render the network infrastructure reliable to ensure that it does not cause any delay in communication amongst personnel
- Perform limitation for users’ according to the senior managements demands
- Use the latest solution of SharePoint to ensure professional network management
- Monitor the users’ access to ensure the safety of the network, computers and data
- Keeping the clients’ data absolutely secure with auto backup solutions, excluding any user demands
- Upgrade the technical infrastructure regularly if necessary when demanded
- introducing technological advancements and innovations to the work environment
Aside from the onsite support, please feel free to contact our support center.
